Where to find us


Williamson Place
Oficina 1, local 0752D - LA BOCA
Ciudad de Panamá (Rep. de Panamá)

Tel. +507 314 1969

Complaints and Grievances

Convention Breaches

If your complaint is related to a breach of the Maritime Labour Convention 2006, please follow the complaints procedure of the ILO MLC 2006 Convention which you will find at your disposal on board the vessel.

Other grounds

If your complaint or grievance is based on other grounds please send us an email with your name and surnames, address, email and phone number, and specify the grounds of your complaint or grievance.

*Within a maximum period of 20 days we will advise you as regards the actions carried out and the measures taken in that regard.

**Complaints or grievances cannot be submitted anonymously or by telephone.